No institutional memory
Critical process knowledge is undocumented or siloed in individuals. When operators leave, the knowledge leaves with them.
Cell and gene therapy is manufactured one patient at a time, on paper batch records and the memory of a few experienced operators. LabOps.AI turns that process knowledge into software that QA teams can review, audit, and trust.
CAR-T and other autologous therapies are made one batch per patient. A single batch takes over 200 labor hours across manufacturing, QA, QC, and logistics, and labor is roughly 71% of batch production cost.1 Manufacturing and release alone frequently take two to four weeks, with QC testing and release typically two to three.2 Between 4% and 7% of patients never receive their CAR-T product because manufacturing failed.3
Labor per CAR-T batch, across manufacturing, QA, QC, and logistics1
Share of batch production cost that is labor1
Patients who never receive their CAR-T product due to manufacturing failure3
The manufacturing intelligence needed to run these processes safely and at scale does not exist as software. It lives in the heads of scientists and operators who are retiring, burning out, or moving on.
Critical process knowledge is undocumented or siloed in individuals. When operators leave, the knowledge leaves with them.
Deviations are investigated days or weeks after the fact, often surfacing only at batch record review or release testing, when the patient's dose is already committed.
GMP documentation is manual, error-prone, and consumes operator time that should go to process improvement. Review-by-exception is the goal; paper makes it impossible.
Processes validated at small scale break at commercial scale because no system captures what actually drives product quality.
CGT CDMOs are moving to purpose-built MES platforms.4 That creates structured process data for the first time, which an intelligence layer needs.
FDA's January 2025 draft guidance set out a risk-based credibility framework for AI used to support regulatory decisions on drugs and biologics,5 and CDER's 2026 guidance agenda includes AI/ML in pharmaceutical manufacturing.6
In April 2026 FDA issued a warning letter to a drug manufacturer that had used AI agents to write its specifications, procedures, and production records, citing failures of Quality Unit oversight.78 The market needs AI that is validated, auditable, and keeps humans in the loop. That is the design premise of LabOps.AI.
Experienced CGT manufacturing talent is scarce, so the knowledge needs to be captured in systems rather than individuals.
LabOps.AI is an AI-native intelligence platform that captures, structures, and activates the process knowledge inside a biomanufacturing facility, connecting batch records, equipment data, deviations, and regulatory history into a unified operational brain. Every output is decision support: QA reviews and approves.
RAG pipeline over CGT manufacturing and regulatory literature, with automated daily and weekly briefings.
Watch today's briefing →FastAPI and React dashboard for batch parameter tracking, a deviation feed, and instrument-export ingestion.
User authentication and audit logging designed against 21 CFR Part 11 requirements. Compliance itself belongs to a validated system at the customer site.
Automated tests cover the API, authentication, audit coverage, data ingestion, and instrument adapters.
Planned capabilities. Not shipped.
Identifies Critical Quality Attributes and Critical Process Parameters from unstructured batch records, SOPs, and deviation reports.
Flags process anomalies early enough for operators and QA to intervene, with every flag reviewed and dispositioned by a human.
Structures tacit operator knowledge into retrievable, auditable records that survive personnel turnover and scale across sites.
Structured, audit-ready documentation workflows that shorten batch record review. QA reviews and approves every record.
LabOps.AI sits beside the systems that run a GMP floor, not in place of them. Execution systems and automated hardware generate the data; LabOps.AI reasons over it so QA and operations can act sooner.
Built by a scientist-operator: a former clinical lab director with cGMP biobanking experience, who now runs high-volume operations inside one of the most automated logistics networks in the world.
Building in CGT manufacturing, QA, or process development? I'd like to hear what breaks on your floor.
fabian@blkphxlabs.comInvestors and design partners: same address.